Breaking news notifications

Follow

If you have stopped receiving breaking news, traffic and weather notifications or alerts on the WRAL News app, it might be related to your purchase of a new phone and using the iCloud backup to copy old app to your new phone.

The best advice we have for now is to delete the current WRAL News app on your phone and reinstall it from the app store. This will cause your new device to get registered with our push notification service. We are working on a solution that will not require you to do this in the future.

If you want to receive fewer alerts on your phone, select Settings from the main menu (very bottom/View More) and then use the "toggle switches" to turn off alerts by category. The categories are: Breaking News (includes major weather alerts), Traffic, Video (mainly alerts for live video streams), TV Programming and Sports.

Have more questions? Submit a request

Comments

Powered by Zendesk